Hotels, restaurants and venues

We run the channels, and we film what feeds them.

Strategy, publishing, community and monthly reporting for hotels, restaurants, bars and venues, from a team led by founders who have worked front of house, running eleven hospitality accounts. Add a filmed content retainer and the feed is never stock photography.

Rated 5.0 on Google
£149a month, to start
5 plansfrom a pack to a team
11 accountswe run for venues
£650a filmed session, from
Velena Nikolova in a white one shoulder ruffle top on the terrace at Leitlhof at night
As featured in Women's HealthBest Social Media & Content Creation Agency 2026 (UK), Business Leader AwardsRated 5.0 on GoogleWe have worked front of houseTwo creators, no crew

What a venue needs

Six things a hospitality account has to do every week.

Post what is on this weekThe special, the offer, the room dressed for the season; not a hero dish from March in July.
Answer the booking questionsOpening hours, dogs, parking, the dietary question, the birthday table. Replies are bookings.
Show the peopleThe chef, the bartender, the front of house. Guests return for people.
Keep the Stories aliveThe day as it happens, for the people already following.
Report what filled tablesWhich post, which offer, which night; the monthly report says what to do next.
Never post stockWhich is why the plans pair with the filmed retainers.

Add filming

A plan runs the channels; a retainer fills them.

The plans write, design, schedule and post, and from Scale include one UGC (user generated content) video a month. For a venue whose feed should never be stock, add a filmed retainer: two visits a month for a restaurant, a monthly stay for a hotel, delivered to the same calendar.

Not sure which pair? Book a free call with your venue.

A restaurant that posts three times a weekThe Grow plan with the restaurant retainer.
A hotel with seasons to sellThe Scale plan with the hotel retainer.
A bar or a cafe starting outThe Small Business Social Pack, with a Menu Spotlight when the menu changes.
A group of venuesThe Elite plan, one account per venue, scoped on a call.

The work

Venues whose channels we run.

Tap a video to play it. The numbers from the accounts are in our 2026 report.

A visit to our wedding venue
A hotel room reveal
Port of Leith Distillery, food and drinks
A four star superior hotel in the Alps
A London restaurant
Ibis Styles York, a budget hotel in the centre

Client reviews

What our clients say.

Swipe for more reviews

★★★★★

“Velena Lifestyle have been a breath of fresh air for our social media accounts. Their professionalism and knowledge have supported us massively.”

Sean ThompsonHead of Marketing, Snaptrip GroupGoogle review
★★★★★

“Fantastic service. Been a client for 3 years now and have seen fantastic results, increased viewers, followers and viral videos. Copywriting was on point and has been used in magazines like Conde Nast, Timeout and more.”

Darrell JohnstonOwner, No Escape London and Purgatory BarGoogle review
★★★★★

“Velena was a pleasure to work with, she worked solely with the brief provided and was even ahead of her deadline. The content produced was clean, professional and on brand. We would love to work with Velena again in the very near future.”

Lauryn MiddletonSocial Media Manager, SmirkClient testimonial

Read every review on the reviews page.

Questions

About running a venue's channels

Do you reply to guests?

From the Scale plan, comments and messages Monday to Saturday; on Seed and Grow we watch and flag what needs your reply.

Can you run several venues?

Yes, one plan per account, or the Elite plan for a group, scoped on a call.

Where does the content come from?

From you, from the plan's own designs, and, if you add a retainer, from our visits. Nothing is stock.

How do we end it?

Two months' notice on every plan and every retainer. No setup fee.

Do you run adverts?

The Elite plan includes them; on the others we make the creative and you or your media buyer run it.

Who runs the account?

Velena and Dragos, with the venue's voice learnt before we write a word.

Who leads the work

One team, from the first idea to the finished post.

Velena Lifestyle is a social media and content agency in High Wycombe, Buckinghamshire. Everything is created in house, by our own team. You have one point of contact from the first brief to the final delivery.

Velena Nikolova, Co-Founder and Creative Director of Velena Lifestyle
Velena NikolovaCo-Founder and Creative DirectorA Fashion, Marketing and Journalism graduate, featured in Women's Health and named Most Creative Marketing Leader 2026 (UK).
Dragos Nistor, Co-Founder and Business Strategist at Velena Lifestyle
Dragos NistorCo-Founder and Business StrategistAn entrepreneur, named a LinkedIn Top Entrepreneurship Voice in 2024.
University of GreenwichVelena and Dragos both guest lecture here on social media and content strategy, and are invited back several times a year.

Ready to hand over the channels?

Five plans from £149 a month, a filmed retainer from £950. You approve every post.

Choose a planBook a free call
Hospitality social mediaFrom £149 a month
See the plans