A property filmed across an evening and a morning, not an afternoon

What you get

Exactly what is included, and what is not

Everything the package delivers is in this table. Anything not listed is not in it, which is stated before you book rather than discovered after the shoot.

Why a night

You cannot film a hotel in an afternoon

A property has a morning and an evening and they look nothing like each other. Arrival light, dinner light, breakfast light and the quiet of a corridor at nine at night are four different films, and a half day visit gets one of them.

• Breakfast is filmed at breakfastNot staged at three in the afternoon with the curtains adjusted. It is the single most requested shot by hotels and the one most often faked elsewhere.
• The room is filmed on arrivalBefore it has been lived in, which is the state a guest will see it in. That means checking in and filming immediately rather than at the end of a long day.
• Evening atmosphere needs eveningBar, restaurant and exterior at dusk. None of it exists at two in the afternoon and none of it can be graded into being.
• One night is the floor, not the idealThis package is the entry point and it works. Three nights is where a property with a spa, a pool and more than one dining room, filmed against a season, starts to be covered properly.

Why not just generate it

A real stay cannot be synthesised

Generated hotel imagery is convincing and useless, because the thing a guest is checking for is whether the photographs are honest.

• The disclosure sits with you, not the toolMeta, TikTok and the FTC all require advertisers to disclose AI generated people, voices and lip sync, and the label measurably reduces click through rate. Everything here is filmed in your building with real people, so none of it meets those definitions.
• A guest arriving compares the room to the videoA generated or heavily composited room produces exactly the review a property cannot afford, which is the one that says it looked nothing like the pictures.
• This is not an argument against the toolsVelena spent eleven months producing content for Picsart, an AI creative platform used by well over a hundred million people, much of it edited inside their own product.

The two things worth reading twice

What you keep, and where you can run it

How it works

Booking to delivery in four steps

1. BookAdd the package above. One fixed figure, paid at checkout.
2. Agree datesSend your order number through the contact page. We reply within one business day and confirm a date that suits the property and works for light.
3. We arriveBoth of us, for one night. You provide the stay on a bed and breakfast basis and cover travel to the property.
4. ReceiveThe Reels, the film, the stills, the B-roll pack and every format within 10 working days of the shoot.

Before we arrive

What the property needs to have ready

Hospitality shoots stall for access reasons rather than creative ones. Four things sorted in advance prevent almost all of it.

• One named person on siteSomebody who can open a door, move a trolley and say yes. Without it, half a shoot is spent finding whoever can.
• A room that is not being turned aroundThe room is filmed on arrival, so it needs to be ready when we check in rather than mid clean.
• Your policy on staff and guestsMost properties want staff on camera and guests avoided entirely. Tell us which before the day and we work to it rather than asking in the moment.
• Anything closed or under worksA drained pool or a scaffolded facade is not a problem if we know. It is a problem if we find out on arrival.
• Properties outside the UKWe work with properties worldwide. Travel and the length of stay are quoted before you book rather than added afterwards, so ask through the contact page first.

Before you book

The terms, in plain English

The full terms and conditions govern every booking. These five change what you do next.

• The date is the productA confirmed booking holds two diaries and a night that cannot then be sold to anyone else. What happens if a date moves is set out in Section 7 rather than decided on the day.
• We are an advertising agency, not a hotel supplierVelena Lifestyle is SIC 73110. We film and edit content. We do not inspect, rate or endorse the property, and nothing we deliver is a review. Section 2.1.
• Permissions are yoursYou are responsible for the right to film in the building and for your policy on staff and guests appearing on camera. We will not film anyone who declines.
• What the licence does not allowNo resale or sub licensing to another business, no separating our images from the delivered content, and no using it to train an AI model. Those restrictions outlast the licence. Section 11.
• What we have done beforeThree years on location for hotels in the UK and Italy, and a three year retainer with No Escape London and Purgatory Bar. The case studies set out what that produced.

Questions

Before you book