Websites, WooCommerce Care Plan

Your store, kept safe, every month.

Updates tested on a staging copy before they reach your store, daily off-site backups with a tested restore, security and uptime monitoring, a checkout test after every update run, an hour of small changes and a monthly report written by a person.

Rated 5.0 on Google

£245a month, rolling

  • Updates tested before they go live
  • A checkout test after every update
  • Rolling monthly, two months notice

Prices are in pounds sterling. We are not registered for VAT, so no VAT is added: the price you see is the price you pay.

Get this as a quote (PDF)

We email you a PDF quote and keep your request so that we can answer questions. We do not add you to a mailing list.

A laptop showing the Velena Lifestyle website on a marble table by a balcony door, a coffee beside it
Rated 5.0 on GoogleBuilt by the team that built this siteYou own the site and every loginWordPress and WooCommerce

What you get

Everything in the package.

Tested updatescore, plugins and theme, on staging first
Daily backupsoff site, with a tested restore
Monitoringsecurity and uptime
Checkout testafter every update run
1 hourof small changes a month
Monthly reportwritten by a person
Responsewithin one business day
Rolling monthly2 months notice

Audit first: the Store Audit is required before onboarding and credited against your first quarter. More hours, speed work and a quarterly conversion review come with the Growth Plan.

Client reviews

What our clients say.

Swipe for more reviews

★★★★★

“Velena Lifestyle have been a breath of fresh air for our social media accounts. Their professionalism and knowledge have supported us massively.”

Sean ThompsonHead of Marketing, Snaptrip GroupGoogle review
★★★★★

“Fantastic service. Been a client for 3 years now and have seen fantastic results, increased viewers, followers and viral videos. Copywriting was on point and has been used in magazines like Conde Nast, Timeout and more.”

Darrell JohnstonOwner, No Escape London and Purgatory BarGoogle review
★★★★★

“Velena was a pleasure to work with, she worked solely with the brief provided and was even ahead of her deadline. The content produced was clean, professional and on brand. We would love to work with Velena again in the very near future.”

Lauryn MiddletonSocial Media Manager, SmirkClient testimonial

Read every review on the reviews page.

Who it is for

For a store that cannot afford to break.

Updates you are afraid ofTested on a copy before they touch your store.
A checkout that must workTested after every update run.
Backups you have never restoredOurs are restored to prove them.
More than upkeep?The Growth Plan adds three hours and speed work.

How it works

From order to delivery in four steps.

Swipe through the four steps

Step 1

Audit

The Store Audit first, credited against your first quarter.

Step 2

Onboarding

Staging, backups and monitoring set up.

Step 3

Every month

Updates tested and applied, the checkout tested, small changes made.

Step 4

The report

A monthly report, written by a person.

Before you order

The terms, in plain English.

The full terms and conditions apply to every order. These matter most.

You own the siteThe domain, the hosting account, the code and every login are in your name from day one.
You supply the words and picturesProduct text and images come from you; we load, check and lay them out.
A snagging window30 days after launch to report anything that is not as agreed, fixed at no charge.
Payments and shippingOne payment gateway and one shipping zone are included; more are quoted before work starts.
A full refund until work startsIf we decline the project, or you change your mind before the build begins, you get everything back.
Some work we declineThe list is in our terms. Ask us before you order if you are unsure.

Compare

Websites and search, every package.

More than upkeep

Want the store to grow, not just run?

The Growth Plan adds three hours of changes each month, speed work and a quarterly review of what stops people buying.

  • £495 a month
  • Everything in the Care Plan
  • A priority queue
See the Growth Plan

Questions

Before you order

Why the audit first?

So we know the store before we are responsible for it. It is credited against your first quarter.

What counts as a small change?

Anything that fits the hour: a banner, a price, a page, a plugin setting.

How do we end it?

2 months notice. No setup fee beyond the audit.

How fast do you respond?

Within one business day.

Ready to book?

Tested updates, proven backups and a checkout that works, every month.

Order now
WooCommerce Care Plan£245
Order