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UGC (user generated content) for venues

The guest's-eye view, and which package gives it.

UGC for a venue is the stay or the meal as a guest would film it: the door opening, the first look at the room, the plate arriving. Our seven hospitality packages are filmed that way by two creators who stay or dine as guests. This page says which package gives you what.

Hotels Restaurants
Rated 5.0 on Google
£650a session, to start
7 packagesfor venues
2 creatorsstaying as guests
Raw footageat restaurants
Velena Nikolova in a white bathrobe and towel turban drinking coffee on a hotel roof terrace above Edinburgh
As featured in Women's HealthBest Social Media & Content Creation Agency 2026 (UK), Business Leader AwardsRated 5.0 on GoogleWe have worked front of houseTwo creators, no crew

What guest's-eye UGC is

Filmed like a guest, planned like a shoot.

The arrivalThe door, the welcome, the first look: the three seconds a booking is made on.
The room, as foundFilmed the way a guest would film it, phone in hand, before the suitcase is opened.
The plate arrivingAt the table, not in a studio, with the room behind it.
The staff who agreeA bartender making a drink, a chef at the pass; people a guest would remember.
The honest verdictSaid to camera by the person who stayed or ate, scripted only from what you have approved.
The reuseCut in every ratio, for your feed, your booking page and, from Film and Campaign and the Content Day up, your adverts.

Which gives what

Match the content you want to the package.

A room tour and a first impressionEvery hotel package; the Property Film is the way in.
A couple's stayFilm and Campaign or above, where both of us are on camera for two nights.
Food as a guest sees itThe Menu Spotlight for the plates; the Content Day for the plates and the kitchen behind them.
A fresh guest's view every monthThe hotel retainer or the restaurant retainer.
Adverts from the guest's viewAny package with paid media rights: Film and Campaign up, the Content Day and both retainers.
A product rather than a venueThe twelve UGC ranges film products; this page is for places.

The work

Stays and meals we have filmed.

Tap a video to play it. More on the hotels and restaurants work page.

A visit to our wedding venue
A hotel room reveal
Port of Leith Distillery, food and drinks
A four star superior hotel in the Alps
A London restaurant
Ibis Styles York, a budget hotel in the centre

Client reviews

What our clients say.

Swipe for more reviews

★★★★★

“Velena Lifestyle have been a breath of fresh air for our social media accounts. Their professionalism and knowledge have supported us massively.”

Sean ThompsonHead of Marketing, Snaptrip GroupGoogle review
★★★★★

“Fantastic service. Been a client for 3 years now and have seen fantastic results, increased viewers, followers and viral videos. Copywriting was on point and has been used in magazines like Conde Nast, Timeout and more.”

Darrell JohnstonOwner, No Escape London and Purgatory BarGoogle review
★★★★★

“Velena was a pleasure to work with, she worked solely with the brief provided and was even ahead of her deadline. The content produced was clean, professional and on brand. We would love to work with Velena again in the very near future.”

Lauryn MiddletonSocial Media Manager, SmirkClient testimonial

Read every review on the reviews page.

Proof

Venues and brands that trust us.

Snaptrip Group

Snaptrip Group

Several of the UK's best known staycation platforms.

  • Social media management
Read the case study
Purgatory Bar

Purgatory Bar

A cocktail bar and escape room venue in London, with us since 2023.

  • Social media management
Read the case study
No Escape London

No Escape London

An immersive escape room venue, with us since 2023.

  • Social media management
Read the case study
Silvi the Artist

Silvi the Artist

An artist's online shop, built by us from scratch.

  • WooCommerce build
  • Ongoing e-commerce management
Read the case study
Nikolov Nikola

Nikolov Nikola

A WordPress website, designed and built by us.

  • WordPress website design and build
Read the case study
HoneyBee & Co.

HoneyBee & Co.

A raw honey brand: its shop, its store management and three social channels.

  • WordPress and WooCommerce build
  • Ongoing e-commerce management
  • Instagram, TikTok and Facebook management
  • Content written and published by us
  • Core Web Vitals passed
Read the case study

Questions

About guest's-eye UGC

Is this different from the hotel and restaurant packages?

No. It is the same seven packages, described by the content they produce rather than by the nights or the hours. The prices and the pages are the same.

Do you really stay as guests?

Yes. The stay is a production requirement on every hotel package, and we eat what we film at every restaurant.

Can we tell you what to say?

You approve the claims and the shot list. What is said on camera is scripted from them and spoken in our own words.

Can it run as an advert?

On every package with paid media rights, on Meta, TikTok and Google. Each package page says which.

Who is on camera?

Velena, Dragos or both, as the brief asks; a property film can also be told without a presenter.

Ready to be filmed as a guest sees you?

Seven packages, from £650. Fixed prices, the shot list agreed in writing.

Hotel packagesRestaurant packages
Seven venue packagesFrom £650
See the packages