What is the difference between Basic, Standard, Premium and Bundle?

Basic is 1 video in one format with organic rights only and no script. Standard adds a written script, 2 hook variations, all three formats and a 12 month paid media licence on Meta, TikTok and Google. Premium adds full creative direction, 3 hooks, the raw footage, creator whitelisting and reach across all platforms. The Bundle is 3 Standard tier videos at a fixed price, briefed separately, with 6 hooks in total across the set.

Which tier includes the raw footage?

Premium only. Basic, Standard and the Bundle deliver the finished exports. If your team recuts creative in house, Premium is the tier worth taking, because it includes the original camera files. It cannot be added to a shoot after delivery, so it is a decision to make before filming.

How long is the licence, and is it longer on Premium?

No, and that is worth saying plainly. Standard, Premium and the Bundle all carry 12 months from delivery, so upgrading never buys more time. What Premium buys is reach across all platforms rather than Meta, TikTok and Google, the raw footage, a third hook and creator whitelisting. Basic is organic only, covering channels you own.

Can I license the content on to another brand?

No, at any tier. Everything inside the term is yours to use however you like, but onward licensing and resale are excluded, because the footage is of a real person. Using any part of it to train an artificial intelligence model or generate a synthetic likeness is excluded too, and that restriction outlasts the licence.

Do I have to send you my product?

For physical products, yes, sealed as a customer would receive it. Software, apps and services need access rather than a parcel, so those turnarounds are shorter. Hospitality and events are filmed on location.

Which social media plan is right for us?

Small Business is a content pack, so we plan, write, schedule and publish twelve posts a month on one platform, with your approval before anything goes live. Seed through Elite are management plans where we run the channel, rising from two platforms to five and from monitoring to full seven day community management. Tell us the property or brand through the contact page and we will say which one we would actually put you on.

What is the difference between E-commerce UGC and the WooCommerce range?

E-commerce and DTC UGC is creator video made for an online store to publish. The WooCommerce range is the store itself: built, audited, retrofitted or maintained. They are different products with different prices, and plenty of brands buy both. If you are not sure which you need, you probably need the store first.

What is the difference between UGC and an influencer package?

UGC is content made for you to publish on your own channels. An influencer package is a post on ours, Velena on Instagram or Dragos on LinkedIn. They are different purchases and priced separately.

How long does everything take?

UGC runs from 5 working days at Basic to 10 to 14 working days for a bundle, counted from the day the product or access reaches us rather than the day you order. Hospitality is 5 to 7 working days after the shoot. Ad creative is 5 to 10. Events and travel depend on the length of the booking.

Where are you based and how far do you travel?

High Wycombe, Buckinghamshire. UGC serves brands UK wide and internationally, since the product comes to us. On location work covers the South East as standard with UK wide travel available and international quoted individually.

What is the difference between Basic, Standard, Premium and Bundle?

Basic is 1 video in one format with organic rights only and no script. Standard adds a written script, 2 hook variations, all three formats and a 12 month paid media licence on Meta, TikTok and Google. Premium adds full creative direction, 3 hooks, the raw footage, creator whitelisting and reach across all platforms. The Bundle is 3 Standard tier videos at a fixed price, briefed separately, with 6 hooks in total across the set.

Which tier includes the raw footage?

Premium only. Basic, Standard and the Bundle deliver the finished exports. If your team recuts creative in house, Premium is the tier worth taking, because it includes the original camera files. It cannot be added to a shoot after delivery, so it is a decision to make before filming.

How long is the licence, and is it longer on Premium?

No, and that is worth saying plainly. Standard, Premium and the Bundle all carry 12 months from delivery, so upgrading never buys more time. What Premium buys is reach across all platforms rather than Meta, TikTok and Google, the raw footage, a third hook and creator whitelisting. Basic is organic only, covering channels you own.

Can I license the content on to another brand?

No, at any tier. Everything inside the term is yours to use however you like, but onward licensing and resale are excluded, because the footage is of a real person. Using any part of it to train an artificial intelligence model or generate a synthetic likeness is excluded too, and that restriction outlasts the licence.

Do I have to send you my product?

For physical products, yes, sealed as a customer would receive it. Software, apps and services need access rather than a parcel, so those turnarounds are shorter. Hospitality and events are filmed on location.

Which social media plan is right for us?

Small Business is a content pack, so we plan, write, schedule and publish twelve posts a month on one platform, with your approval before anything goes live. Seed through Elite are management plans where we run the channel, rising from two platforms to five and from monitoring to full seven day community management. Tell us the property or brand through the contact page and we will say which one we would actually put you on.

What is the difference between E-commerce UGC and the WooCommerce range?

E-commerce and DTC UGC is creator video made for an online store to publish. The WooCommerce range is the store itself: built, audited, retrofitted or maintained. They are different products with different prices, and plenty of brands buy both. If you are not sure which you need, you probably need the store first.

What is the difference between UGC and an influencer package?

UGC is content made for you to publish on your own channels. An influencer package is a post on ours, Velena on Instagram or Dragos on LinkedIn. They are different purchases and priced separately.

How long does everything take?

UGC runs from 5 working days at Basic to 10 to 14 working days for a bundle, counted from the day the product or access reaches us rather than the day you order. Hospitality is 5 to 7 working days after the shoot. Ad creative is 5 to 10. Events and travel depend on the length of the booking.

Where are you based and how far do you travel?

High Wycombe, Buckinghamshire. UGC serves brands UK wide and internationally, since the product comes to us. On location work covers the South East as standard with UK wide travel available and international quoted individually.

Velena Lifestyle, UGC and social media agency in High Wycombe, Buckinghamshire

86 packages, all priced

UGC and Social Media Packages UK, every price published

Every price is on the page, including the ones agencies hide. UGC video across twelve categories, WooCommerce stores built and maintained, hospitality content, social media management, LinkedIn, influencer, ad creative, events and travel. No quote forms and no discovery call before a number.

Find where to start Browse all 86

UGC video from £120Social media from £149WooCommerce store £3,450Hospitality from £650

★★★★★ 5.0 on Googlefrom 10 reviews

Women's Healthour own press feature

Two founderswho do the work themselves

Rated★★★★★ 5.0 on Google|Featured inWomen's Health|Client results inVogueConde NastTimeOut

High Wycombe, Buckinghamshire|Founder run|Fixed published prices|No setup fees

Start here

Eighty six products. Five ways in.

Most people arrive at a shop this size and scroll. These five cover almost every enquiry we get, so find yours and skip the rest. If none fit, tell us the problem and we will point you at the right one.

"We have a product and we want to see if creator video works at all."

Start with one video in your category at the Basic tier. Organic rights, 5 working days, no commitment beyond the one order. It tells you more about the format than any deck will.

Start at: a UGC category, Basic tier

See the categories

"We are running paid and we need creative to test, not one hero asset."

You need volume with hook variations built in. Either a UGC Bundle in your category, or an Ad Creative pack, which is built specifically for a media buyer with three hooks per video.

Start at: Ad creative production

See ad creative packs

"Our channels are quiet and nobody owns them."

That is a management purchase, not a content one. Five plans from a content pack where we still do the posting up to a fully managed channel across five platforms, all rolling monthly.

Start at: Social media management

See the five plans

"We do not need videos of a store. We need the store."

That is the WooCommerce range: a fixed price build, an audit of a store that already exists, or a retrofit that puts a shop inside a site you are keeping. Published prices, named scope, no discovery call.

Start at: WooCommerce and websites

See the build packages

"We are a hotel or restaurant and we need someone on site."

Hospitality is quoted as on location packages rather than per video, because we come to you. One off shoots and monthly retainers for both hotels and restaurants.

Start at: Hospitality content

See hospitality packages

UGC video packages

Twelve categories, four tiers in each

Browse all portfolios

Every category runs Basic, Standard, Premium and a three video Bundle. Basic is one format with organic rights only. Standard adds a script, 2 hooks, all three formats and a 12 month paid media licence. Premium adds the raw footage, a third hook, whitelisting and reach across all platforms. Prices below are the Basic entry point and read live from the shop.

Rose

Beauty and Skincare UGC

Skincare routines, GRWM, product reviews and paid ad creatives.

from £140

per video, Basic tier

UGC and Social Media Packages UK, every price published

Eighty six products. Five ways in.

Twelve categories, four tiers in each

What clients say, word for word

The store itself, not videos of it

What a package actually produces

Hotels and restaurants, filmed on location

Five plans, rolling monthly

Social media management, done for you

Run by a LinkedIn Top Voice

Posted on our own channels

Built for an ad account, not a feed

Social coverage, same day energy

On location, two creators

Order to delivery in four steps

A two person team, not an account queue

Common questions

Not sure which package fits?

UGC and Social Media Packages UK, every price published

Eighty six products. Five ways in.

Twelve categories, four tiers in each

What clients say, word for word

The store itself, not videos of it

What a package actually produces

Hotels and restaurants, filmed on location

Five plans, rolling monthly

Social media management, done for you

Run by a LinkedIn Top Voice

Posted on our own channels

Built for an ad account, not a feed

Social coverage, same day energy

On location, two creators

Order to delivery in four steps

A two person team, not an account queue

Common questions

Not sure which package fits?